Summary
When you change you Gonzaga password using the online system, this information gets passed along to your GU computer via the network. If you change your password while off campus, you may need to do some extra steps to get the new password working to unlock your computer.
Body
Topic
This is actually normal for laptops when they are not connected to a Gonzaga network. Next time you bring the laptop to campus and reconnect to the network (Ethernet cable or Gonzaga Community wifi), that will automatically update your login password to the new one.
Instructions
If you're not bringing the laptop to campus for a long time, try these steps:
- Log into the PC with your username and old password.
- Connect to the VPN (FortiClient). For help with connecting to the FortiClient VPN, please see the Related Article section.
- On your keyboard lock your screen using the WINDOWS + L keys (at the same time) for Windows laptops or choosing the Lock Screen option under the Apple menu for MacBooks.
- Log into the PC with your username and new password. Need more help?