What Is It?
Gonzaga subscribes to one of the leading survey and research tools: Qualtrics CoreXM. Qualtrics is an online collection and reporting system for academic research, general campus insights, assessments, case management, and administrative projects. All faculty, staff, and students have an account under Gonzaga’s license for administering surveys and web forms, developing reports, and visualizing statistics. It features 30 different graph types, 100+ question types, advanced branching and piping, skip and display logic, AB tests, scoring, email triggers, role-based dashboards, collaboration with internal and external academic partners, and more! It has an intuitive interface that makes sophisticated surveys easy to create, launch and analyze.
Foley's ATAS office supports Qualtrics and serves as the "Brand Administrator" for Gonzaga University. Qualtrics CoreXM is the official, supported survey software of the University. For more information, please visit the ATAS support site: https://www.gonzaga.edu/foley-library/ata-support/qualtrics or email atasupport@gonzaga.edu.
Who Is Eligible to Use This Service?
Staff/Faculty/Students
Where Can I Get It?
Accessing Qualtrics
All current Gonzaga University employees and students can access their individual Qualtrics account through the Qualtrics tile within myGU apps or via Gonzaga’s custom web URL: https://gonzaga.qualtrics.com. Login with your Gonzaga username (not full email) and password, as all GU users are authenticated with SSO. Add the Qualtrics tile to your myGU My Apps by clicking the + symbol at far right of your current apps/tiles.
Account Activation
Even though everyone at Gonzaga has a Qualtrics account, each user must login once to activate their account. This is an important first step when you want to collaborate with a colleague or want a colleague to collaborate with you.
When you login to Qualtrics, make sure to select the CoreXM survey platform, as that is the only Qualtrics product in which Gonzaga currently subscribes. Although you may be able to select and use other Qualtrics products that appear, there may be unexpected limitations. Look for the black CoreXM logo when creating a new project.
Subsequent times that you login to Qualtrics, you should land on your CoreXM Projects dashboard, where you can view your existing projects (surveys, forms, evals), create new projects, create folders for organization, view survey data, etc.
Contact the ATAS Team at atasupport@gonzaga.edu with any questions.
How Do I Use It?
Please see Gonzaga's ATAS support site: https://www.gonzaga.edu/foley-library/ata-support/qualtrics for more information about Qualtrics.
Qualtrics Support
Qualtrics Support is available to answer any of your questions. Call the Qualtrics Support Center at 1-800-340-9194 (available by phone 24/7). You can search for solutions based on keywords, submit a support request ticket, or access training videos here —click the Sign in with SSO link, user your GU login credentials, and enter our organization ID: Gonzaga.
Qualtrics Support Site Training Videos
Under “Help” (see top-right menu bar of your Qualtrics account), you can access step-by-step, short training videos and other tutorials for the CoreXM survey platform. On the pop-up login window, click the Sign in with SSO link, user your GU login credentials, and enter Gonzaga in the Organization ID field.
Click “On Demand Training” and select the CoreXM option. On the left side of the screen you will see “Learn to Use Qualtrics CoreXM” with a “Begin” button—click on “Begin”.
Next, you will see several modules that typically contain three short sections. Click “Begin” under one of the modules. Next you can click on a section and click “Begin”, or click “Begin” at top right to play all sections.
Remember to always choose the “Sign in with SSO” option on the Support Site's login window—this prompts Qualtrics to allow you to use your organization (GU) credentials for access. Entering GU's Organization ID: Gonzaga confirms for Qualtrics that you are a member of a subscribing organization and have full access to all training videos.