Banner HR Service Request

Overview

  • Maintenance, support, and enhancements requests for the Banner HR Module

Use Cases and Examples

  • Need help updating data in Banner (address, BCAT, etc.)

  • Request for change to Banner HR set-up (creation of ECLS, BCAT, tenure codes, job change reasons, etc.)

  • Review of employee setup for accuracy (such as hiring dates or vacation accruals)

Up Next

  • Your request will be reviewed and routed to the appropriate people

  • We will reach out if we have more questions 

  • You will get an email from Gonzaga Support 

  • You can simply reply to that email and all email conversations will be stored within the ticket feed 

  • You can log into Support Portal and look at the status of your tickets