Banner HR Service Request

Overview

• Maintenance, support, and enhancements requests for the Banner HR Module

Use Cases and Examples

• Need a new position number created

• Need help updating data in Banner (address, BCAT, etc.)

• Request for change to Banner HR set-up (creation of ECLS, BCAT, tenure codes, job change reasons, etc.)

• Review of employee setup for accuracy (such as hiring dates or vacation accruals)

Up Next

• Your request will be reviewed and routed to the appropriate people

• We will reach out if we have more questions 

• You will get an email from Gonzaga Support 

• You can simply reply to that email and all email conversations will be stored within the ticket feed 

• You can log into Support Portal and look at the status of your tickets