Ho to Turn On & Off the TDX Ticket Notifications for Users

Topic

How to turn off and on TDX email notification for users

Prerequisites

Login TDAdmin

Instructions

Login TDAdmin Home Page

Go to Users and Roles -> Groups ->Locate the group that the user is in

On the 6th Column that says " Notified" go ahead and select "No"

This will turn off all notification to that User related to that group

 

Need more help?

Submit a ticket to the TDAdmin by clicking this LINK