Accounts, Groups, & Passwords

Information about your accounts, including remote access, requesting a new account, and more

Services (9)

Modify Existing Account

Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts

OnBase Account

Enterprise Document Management

Password Assistance

Reset your password that syncs to most of your accounts associated with Gonzaga University

Remote Access

VPN, Remote Desktop, Citrix Environments

Request a New Account

A secure username and password that will grant you access to most applications associated with Gonzaga University.

Request Remote Access to Servers

Request Duo enrollment for Remote Desktop access to servers.

Banner Account

Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.

Sitecore Training & Account Management

This service request should be used by Supervisors to request Sitecore Training, New Sitecore User Account or Remove Sitecore User Account.

General IT Assistance

If you can't find which service to request, submit a general assistance ticket, and we will help you out!