Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Trouble with one of our services? Submit a ticket here, and we'll be on it!


Content Management for Sitecore, Connect or WordPress.


Add or edit a Transact Payments Operator Account


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Add or update an item on an existing or recently requested Transact Payments site


Learn about and request 3D printed things


Request for supplies stocked by purchasing such as batteries, paper towels, tissues etc.


Request general assistance from the Transact Payments Team


Request general assistance regarding the Concur system


Borrow hardware accessories from your department, NGTB, or the Support Center


Ethernet, CAT5, CAT6, Network Jack,


IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.


Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)


This service request should be used by Supervisors to request Sitecore Training, New Sitecore User Account or Remove Sitecore User Account.


Distribution Group Types:
Mass emails to students, faculty and staff


This service is used to request for hardware accessories


ZRM

CRM, Zag Relationship Management


Assistance with all aspects of Banner