Popular Services

Add or update an item on an existing or recently requested Transact Payments site


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Content Management for Sitecore, Connect or WordPress.


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu


Add or edit a Transact Payments Operator Account


Request general assistance from the Transact Payments Team


Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).


Learn about and request 3D printed things


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


Request a change to a Zags Travel and Expense Card


Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts


New fund creation request


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


VPN, Remote Desktop, Citrix Environments


Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.


Printer Troubleshooting


Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.


Request general assistance from the Accounting Department


Assistance with all aspects of Banner


This service will be used to request a U.S. Bank Deposit Slip Booklet


A secure username and password that will grant you access to most applications associated with Gonzaga University.