Popular Services
Add or update an item on an existing or recently requested Transact Payments site
Request general assistance from the Transact Payments Team
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
Content Management for Matrix, Connect or WordPress.
Add or edit a Transact Payments Operator Account
Apply for a new Zags Travel and Expense Card
IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu
Request a change to a Zags Travel and Expense Card
Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.
SharePoint is a web-based collaborative platform that integrates with Microsoft Office.
Borrow hardware accessories from your department, NGTB, or the Support Center
Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.
This service request should be used by Supervisors to request Matrix Training, New Matrix User Account or Remove Matrix User Account.
iOT, Google Home, Alexa, Amazon, Sonos, speaker, Smart TV
Adjust Cost Object (Budget) approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.
Upload a sticker design and the NGTB will print it on sticker paper and cut it out for you
Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).
Request general assistance regarding the Concur system
Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do
This service will be used by GU Faculty and Stuff to be able to submit Zagtivities requests