Popular Services
Add or update an item on an existing or recently requested Transact Payments site
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
Request general assistance from the Transact Payments Team
Add or edit a Transact Payments Operator Account
Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.
Content Management for Sitecore, Connect or WordPress.
Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.
Borrow hardware accessories from your department, NGTB, or the Support Center
SharePoint is a web-based collaborative platform that integrates with Microsoft Office.
IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu
Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).
Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts
Apply for a new Zags Travel and Expense Card
Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do
All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go
iOT, Google Home, Alexa, Amazon, Sonos, speaker, Smart TV
Request a change to a Zags Travel and Expense Card
Add, remove, or modify user security access in PowerBI.
A secure username and password that will grant you access to most applications associated with Gonzaga University.