Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Add or update an item on an existing or recently requested Transact Payments site


Learn about and request 3D printed things


Content Management for Matrix, Connect or WordPress.


Add or edit a Transact Payments Operator Account


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


Borrow hardware accessories from your department, NGTB, or the Support Center


Request general assistance from the Transact Payments Team


Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts


Request a change to a Zags Travel and Expense Card


Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.


Assistance with all aspects of Banner


Software center, Request install/access


Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)


This service will be used by GU Faculty and Stuff to be able to submit Zagtivities requests


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


VPN, Remote Desktop, Citrix Environments


If you are having an issue with any computing hardware, let us help!


iOT, Google Home, Alexa, Amazon, Sonos, speaker, Smart TV


Banner Fund/Org Access Service used for fund/org access request in Finance


Ethernet, CAT5, CAT6, Network Jack,