Popular Services

Ethernet, CAT5, CAT6, Network Jack,


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Add or update an item on an existing or recently requested Transact Payments site


iOT, Google Home, Alexa, Amazon, Sonos, speaker, Smart TV


Add or edit a Transact Payments Operator Account


Content Management for Sitecore, Connect or WordPress.


Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Distribution Group Types:
Mass emails to students, faculty and staff


Assistance with all aspects of Banner


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


Request general assistance from the Transact Payments Team


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).


A secure username and password that will grant you access to most applications associated with Gonzaga University.


Gain assistance with login, content, grading, or course issues


Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.


Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.


Request a change to a Zags Travel and Expense Card


Request general assistance regarding the Concur system


Order white 8.5 x 11 copy paper per case