Popular Services
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu
All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go
Apply for a new Zags Travel and Expense Card
Content Management for Sitecore, Connect or WordPress.
Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts
Request general assistance regarding the Concur system
Add or update an item on an existing or recently requested Transact Payments site
Request for support, maintenance, or enhancements in PageUp
Adjust Cost Object (Budget) approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.
Request a change to a Zags Travel and Expense Card
Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do
Borrow hardware accessories from your department, NGTB, or the Support Center
Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)
Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.
iOT, Google Home, Alexa, Amazon, Sonos, speaker, Smart TV
Request for employee related data, in aggregate, or the creation of a report for ongoing use