Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Content Management for Matrix, Connect or WordPress.


IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu


Add or update an item on an existing or recently requested Transact Payments site


Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


Request for support, maintenance, or enhancements in PageUp


ZRM

CRM, Zag Relationship Management


Request general assistance from the Transact Payments Team


Adjust Cost Object (Budget) approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.


Borrow hardware accessories from your department, NGTB, or the Support Center


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Add or edit a Transact Payments Operator Account


Learn about and request 3D printed things


Request a change to a Zags Travel and Expense Card


Polycom, extension, VOIP, Auto Attendants, Phone Trees and Call Groups


Request New or Modify an existing Shared Mailbox


Reset your password that syncs to most of your accounts associated with Gonzaga University


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)


Software center, Request install/access


VPN, Remote Desktop, Citrix Environments


Banner Fund/Org Access Service used for fund/org access request in Finance