Popular Services
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
Add an item to an existing or recently requested Transact Payments site
Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.
Request general assistance regarding the Concur system
Make a change to a Zags Travel and Expense Card
Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.
Request general assistance from the Transact Payments Team
Request general assistance from the Purchasing Department
Borrow hardware accessories from your department, NGTB, or the Support Center
3D prints replacement parts, mini figurines, protoypes and other 3d models for the Gonzaga Community.
Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts
Adjust approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.
SharePoint is a web-based collaborative platform that integrates with Microsoft Office.
Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.
Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).
A secure username and password that will grant you access to most applications associated with Gonzaga University.