Popular Services
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
Add or update an item on an existing or recently requested Transact Payments site
Content Management for Sitecore, Connect or WordPress.
Add or edit a Transact Payments Operator Account
Course merge is used to combine multiple sections of a course into a single merged Canvas course
Adjust Cost Object (Budget) approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.
Borrow hardware accessories from your department, NGTB, or the Support Center
Request general assistance regarding the Concur system
Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do
Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts
Request a change to a Zags Travel and Expense Card
Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.
All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go
Request a change, update, or access to an existing report, or communicate a problem with a report created by Institutional Research. For example, the report needs to be updated, you have no access to a report, or you would like content changed or added.
Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)
SharePoint is a web-based collaborative platform that integrates with Microsoft Office.
Request general assistance from the Transact Payments Team
Distribution Group Types:
Mass emails to students, faculty and staff