Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Content Management for Matrix, Connect or WordPress.


All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go


Digital Scholarship Lab (DSL) provides tools, training, and space for the campus community (students, faculty, staff) to explore digital creativity, research, and learning, offering resources like 3D printers, laser cutters (Glowforge), coding/mapping software, and hands-on support from student staff to foster skills in digital humanities, data visualization, and innovative projects. It acts as a hub for interdisciplinary digital exploration, making advanced technologies accessible across all majors to enhance teaching and research.


Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts


app, install, uninstall, reset


VPN, Remote Desktop, Citrix Environments


ZRM

CRM, Zag Relationship Management


Borrow hardware accessories from your department, NGTB, or the Support Center


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Request a change to a Zags Travel and Expense Card


Software center, Request install/access


Add or update an item on an existing or recently requested Transact Payments site


Adjust Cost Object (Budget) approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.


Office move, Computer


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


Learn about and request 3D printed things


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


Request for support, maintenance, or enhancements in PageUp


Request general assistance regarding the Concur system


Extension change, Polycom


Maintenance, support, and enhancements requests for the Banner HR Module