Popular Services

Add or update an item on an existing or recently requested Transact Payments site


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Assistance with all aspects of Banner


Request general assistance from the Transact Payments Team


VPN, Remote Desktop, Citrix Environments


Content Management for Sitecore, Connect or WordPress.


IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu


Ethernet, CAT5, CAT6, Network Jack,


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


Learn about and request 3D printed things


Borrow hardware accessories from your department, NGTB, or the Support Center


Request general assistance regarding the Concur system


All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go


Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).


Add or edit a Transact Payments Operator Account


Maintenance, support, and enhancements requests for the Banner HR Module


Trouble with one of our services? Submit a ticket here, and we'll be on it!


Software center, Request install/access


Request a change, update, or access to an existing report, or communicate a problem with a report created by Institutional Research. For example, the report needs to be updated, you have no access to a report, or you would like content changed or added.


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


ZRM

CRM, Zag Relationship Management


Request a change to a Zags Travel and Expense Card