Popular Services
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
Content Management for Matrix, Connect or WordPress.
This service request should be used by Supervisors to request Matrix Training, New Matrix User Account or Remove Matrix User Account.
Borrow hardware accessories from your department, NGTB, or the Support Center
Request a change to a Zags Travel and Expense Card
Add or update an item on an existing or recently requested Transact Payments site
Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do
Digital Scholarship Lab (DSL) provides tools, training, and space for the campus community (students, faculty, staff) to explore digital creativity, research, and learning, offering resources like 3D printers, laser cutters (Glowforge), coding/mapping software, and hands-on support from student staff to foster skills in digital humanities, data visualization, and innovative projects. It acts as a hub for interdisciplinary digital exploration, making advanced technologies accessible across all majors to enhance teaching and research.
Request for support, maintenance, or enhancements in PageUp
IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu
Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.
Request a change, update, or access to an existing report, or communicate a problem with a report created by Institutional Research. For example, the report needs to be updated, you have no access to a report, or you would like content changed or added.
Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)
Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.
Adjust Cost Object (Budget) approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.
Banner Fund/Org Access Service used for fund/org access request in Finance