Popular Services
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
Add or update an item on an existing or recently requested Transact Payments site
Borrow hardware accessories from your department, NGTB, or the Support Center
Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)
Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.
IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu
A secure username and password that will grant you access to most applications associated with Gonzaga University.
Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.
Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.
Request for supplies stocked by purchasing such as batteries, paper towels, tissues etc.
Request general assistance from the Transact Payments Team
Request for support, maintenance, or enhancements in PageUp
Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do
Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts
Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).