Popular Services
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
Content Management for Sitecore, Connect or WordPress.
iOT, Google Home, Alexa, Amazon, Sonos, speaker, Smart TV
Apply for a new Zags Travel and Expense Card
Add or edit a Transact Payments Operator Account
Request a change to a Zags Travel and Expense Card
Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts
A secure username and password that will grant you access to most applications associated with Gonzaga University.
SharePoint is a web-based collaborative platform that integrates with Microsoft Office.
Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.
Polycom, extension, VOIP, Auto Attendants, Phone Trees and Call Groups
Request for support, maintenance, or enhancements in PageUp
All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go
Request general assistance regarding the Concur system
This service request should be used by Supervisors to request Sitecore Training, New Sitecore User Account or Remove Sitecore User Account.
Add or update an item on an existing or recently requested Transact Payments site
Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.
Distribution Group Types:
Mass emails to students, faculty and staff
Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do