Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Content Management for Sitecore, Connect or WordPress.


Assistance with all aspects of Banner


Adjust Cost Object (Budget) approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.


All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go


This service request should be used by Supervisors to request Sitecore Training, New Sitecore User Account or Remove Sitecore User Account.


New access request for E-Procurement including ODP and Amazon Business


Request for support, maintenance, or enhancements in PageUp


Polycom, extension, VOIP, Auto Attendants, Phone Trees and Call Groups


A secure username and password that will grant you access to most applications associated with Gonzaga University.


This service is used to request for hardware accessories


Request a change, update, or access to an existing report, or communicate a problem with a report created by Institutional Research. For example, the report needs to be updated, you have no access to a report, or you would like content changed or added.


Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.


Trouble with one of our services? Submit a ticket here, and we'll be on it!


Add or update an item on an existing or recently requested Transact Payments site


ZRM

CRM, Zag Relationship Management


Add or edit a Transact Payments Operator Account


Request for supplies stocked by purchasing such as batteries, paper towels, tissues etc.


New fund creation request


Request general assistance regarding the Concur system


Request for employee related data, in aggregate, or the creation of a report for ongoing use