Popular Services
Add or update an item on an existing or recently requested Transact Payments site
If you can't find which service to request, submit a general assistance ticket, and we will help you out!
Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do
Content Management for Sitecore, Connect or WordPress.
Request general assistance from the Transact Payments Team
IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu
Request general assistance regarding the Concur system
All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go
Maintenance, support, and enhancements requests for the Banner HR Module
Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).
Add or edit a Transact Payments Operator Account
Borrow hardware accessories from your department, NGTB, or the Support Center
Apply for a new Zags Travel and Expense Card
Request a change to a Zags Travel and Expense Card
Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.
Request a change, update, or access to an existing report, or communicate a problem with a report created by Institutional Research. For example, the report needs to be updated, you have no access to a report, or you would like content changed or added.
SharePoint is a web-based collaborative platform that integrates with Microsoft Office.