Popular Services

Add or update an item on an existing or recently requested Transact Payments site


If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Add or edit a Transact Payments Operator Account


Request general assistance from the Transact Payments Team


Learn about and request 3D printed things


Borrow hardware accessories from your department, NGTB, or the Support Center


Content Management for Sitecore, Connect or WordPress.


IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


Request a list of Transact Payments transactions once or on a regular schedule (daily, weekly, monthly).


Request general assistance from the Accounts Payable Department


iOT, Google Home, Alexa, Amazon, Sonos, speaker, Smart TV


ZRM

CRM, Zag Relationship Management


All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go


Change email account address, name, profile pictures, adding a shared mailbox, getting permission to a shared network drive, Update AD Accounts


app, install, uninstall, reset


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)


Ethernet, CAT5, CAT6, Network Jack,


Assistance with all aspects of Banner