Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Content Management for Sitecore, Connect or WordPress.


Learn about and request 3D printed things


IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu


Request a change to a Zags Travel and Expense Card


VPN, Remote Desktop, Citrix Environments


Add or update an item on an existing or recently requested Transact Payments site


Request general assistance regarding the Concur system


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Add or edit a Transact Payments Operator Account


All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go


Maintenance, support, and enhancements requests for the Banner HR Module


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


Trouble with one of our services? Submit a ticket here, and we'll be on it!


Request for support, maintenance, or enhancements in PageUp


Software center, Request install/access


Enterprise Document Management


Adjust Cost Object (Budget) approvers in a Concur Workflow (Expense, Travel Requests or Invoice). Please use this form when personnel changes occur or when a fund or org approval flow needs to be changed.


Two factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.


ZRM

CRM, Zag Relationship Management


Assistance with all aspects of Banner