Popular Services

If you can't find which service to request, submit a general assistance ticket, and we will help you out!


Add or update an item on an existing or recently requested Transact Payments site


Content Management for Sitecore, Connect or WordPress.


Add or edit a Transact Payments Operator Account


Request general assistance from the Transact Payments Team


Use this service to request an account in Banner for:
Banner Page Access, Web Time Entry, or Concur.


Learn about and request 3D printed things


Outlook, OneDrive, Word, Excel, PowerPoint, OneNote, Teams, Forms, Planner, PowerBI, Power Automate, Stream, To Do


IMPORTANT: For refund requests related to Tuition/Confirmation Deposits, Study Abroad Deposits, or Housing Deposits, please contact Student Accounts for assistance: studentaccounts@gonzaga.edu


Software center, Request install/access


Request a change to a Zags Travel and Expense Card


Assistance with all aspects of Banner


Zagweb is Banner Self-service that provides convenient access to essential information and services related to your employment (payroll, tax forms), student status (registration, profile, etc) and faculty services (class rosters, FLAC)


All other miscellaneous requests that do not fall in a category above OR if you are unsure of where the request should go


SharePoint is a web-based collaborative platform that integrates with Microsoft Office.


iOT, Google Home, Alexa, Amazon, Sonos, speaker, Smart TV


Please use this form to request that a new payments site be created for your department or club. If you’re not sure whether you already have a site or not, please submit a Transact Payments General Assistance ticket to inquire. A “site” refers to a URL with a “Title” and/or “Page Header” with a description of what the site is for (department name, club name, event details, etc.). Items need to be requested separately. This means, after this form is completed, you will need to submit the New Transact Payments eMarket Item form for each individual item you’re selling or accepting payments for.


Service you can use to request for any IT or instructional related service that is currently not available on the service catalog.


New fund creation request


Borrow hardware accessories from your department, NGTB, or the Support Center


ZRM

CRM, Zag Relationship Management


Two factor authentication is a method to confirm a user's identity only after they present two pieces of evidence.