Already changed your password online, but still logging into your Gonzaga laptop with your old password?

Topic

This is actually normal for laptops when they are not connected to a Gonzaga network. Next time you bring the laptop to campus and reconnect to the network (Ethernet cable or Gonzaga Community wifi), that will automatically update your login password to the new one.

Instructions

If you're not bringing the laptop to campus for a long time, try these steps:

  1. Log into the PC with your username and old password. 
  2. Connect to the VPN (FortiClient). For help with connecting to the FortiClient VPN, please see the Related Article section.
  3. On your keyboard lock your screen using the WINDOWS + L keys (at the same time) for Windows laptops or choosing the Lock Screen option under the Apple menu for MacBooks.
  4. Log into the PC with your username and new password. Need more help?
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Resetting Your Gonzaga Password
There are multiple ways that users can reset their passwords.  Please see each section and follow the instructions for the header that best matches your situation.